Neptuno Aparthotel

Liked-location -size of apartments -balcony - swimming pools -bar staff

Disliked- mattress was very old and uncomfortable -room was not very clean. Looked like it was cleaned last year and closed until this year. - we asked several things to the reception (blankets because we had none, sheets for the cradle because the baby had wet the bed) and we had to go there 3 times to get the things, as housekeeping did not put them in the apartments. - kitchen did not have anything (not even a sponge for dish washing or napkins)

Dislikedpool was too cold

LikedStaff friendly very clean food was good

DislikedNothing I didn't like would stay again

LikedNice view and a great size of the apartment incl a kitchen. The pool was lovely and the ladies working at the pool and bar super friendly.

DislikedWe had neighbors that smoked weed 24/7 and the hotel didn’t think they have the right to underbid this. We think as owners you have the right to set up rules. Also upon arrival there was quite some hair and stains in the bathroom, as well as the water didn’t went properly through the drain in the shower.

LikedFairly easy process to check in, also got a map of the place with an exact location of where the room was, which was nice. The place is lovely, clean and hospitable. There is a heated pool for adults with lots of loungers to soak in the sun. The kitchen had pretty much what you would need, but it may appear a bit dated and worn out, as well as the well worn sofa which could do with being replaced to be fair or at least washed/reupholstered. The lady at the bar makes fantastic cocktails and seemed to be great fun if only one can speak Spanish.

DislikedUnfortunately the adults pool is only open between 10 and 5 - not sure why as I would have loved a dip later in the day when the sun died down a bit, at least up until 7PM. I was shoo 'ed away being told to go take a nap at 5 so... The place is self-catering so you need to be prepared to change your own sheets and maybe use the same towels (which were an unfortunate brown colour) for a few days in a row.